Due to COVID-19 situation, all online orders from Shosha NZ will follow the contactless delivery protocol by CourierPost.
Couriers will knock on the door or ring the bell as usual and step back two metres (or as far back as safe). They will wait for someone to come to the door and greet them as usual. They will then ask for the recipient’s name (to record proof of delivery) and leave the parcel on the doorstep. The person receiving the parcel will not sign for the delivery directly.
If no one comes to the door and there is no Parcel Leave service in place, the courier will follow the standard process which is to leave a card to call, with details of the delivery and return the parcel to depot.
For more information, please visit the CourierPost and NZ Post websites.