1. Are Shosha stores still open?

2. Will I still be able to enter the store?

Yes, you can enter ALL Shosha stores as normal. We will continue to have PPE and other safety protocols in place to ensure the health and wellbeing of our customers and staff.

3. Is the testing machine available to use?

For your health and safety, all testing machines will not be available until further notice. Please do not use or attempt to use any testing machines that may be on display.

4. Will there be contact tracing available?

Yes, all our stores will have a unique government QR code available at the front of the store. Please ensure to scan the code whenever you visit the store.

5. Can I still order online?

Absolutely, all online orders will be processed normally with high standards of hygiene and advanced sanitizations procedures will be followed. Our team will work hard to ensure that your orders will be dispatched on time.

6. How long does shipping take?

All our parcels will have overnight shipping. Please do note that due to COVID-19, Courier Post will be taking extra health and safety precautions. Therefore please note there will be a short delay in delivering all parcels. For more information please click here.

Please follow our Facebook page for more updates.

Should you have any concerns or have any further questions, please feel free to give our team a call on 0800 746 742 or email us at [email protected].

For COVID-19 prevention tips when vaping, click here.