Click and collect

Click and Collect  

Make sure to check the store’s opening hours before visiting. To view store opening hours for Click and Collect – click here.  

Please Note:  

• We will send you an email and text message once your order is ready to be collected. Please wait for the email and text message before visiting the store. Orders need to be collected within 2 weeks of receiving this text message and email or the order may be canceled. A fee may apply should your order be canceled. 
• A confirmation of your order and the text message must be presented at the store when collecting your order.  
• A valid form of ID must be presented when collecting your order in any of our stores. The following ID is acceptable: 
• Passport 
• NZ Driver’s License 
• Kiwi Access Card 
• Only the person nominated can collect the order. We cannot change the nominated name for pick up. 

Click and Collect - in 4 easy steps!

Step 1

Place your order online.

Step 2

Wait for our email and text message.

Step 3 

Visit the store with your order confirmation, text message and ID.

Step 4 

Collect your order in-store.

To view our Click and Collect Terms and Conditions - click here. 

To get in touch with our team - click here or give us a call at 0800 746 742 (between Monday - Friday 9am to 5pm excluding public holidays). 

For more information about Click and Collect visit out FAQ - click here.