Product Subscription
Subscribe to Repeat Delivery and get your favourite products sent automatically on your schedule.
Important: Your subscription is not active until you complete the “Confirm Payment Details” step in your Subscription Confirmation email.
Select Delivery Frequency
Create a Shosha account if you're new, or log in to your existing account before shopping.
Search for your preferred product and choose your available options.
Under Delivery Options, enable Repeat Delivery and select how often you would like your order delivered.
Available intervals: once a week, every 2 weeks, every 3 weeks or every 4 weeks.
Complete Checkout
Proceed to checkout and complete your purchase. Enter a valid email address so you can receive your subscription confirmation.
Look out for a separate email asking you to confirm your payment details for future repeat deliveries.
Activate Your Subscription
You will receive two emails:
- Order Confirmation confirms today's purchase.
- Subscription Confirmation includes “Confirm Payment Details.” Open it, enter your card details and submit.
Once complete, you should see “You're all set!” This confirms your subscription is active.
Automatic Renewal
On each billing cycle, your saved card is charged automatically according to your selected schedule.
Check your Shosha account under Subscriptions for the next billing and delivery dates, and to manage your payment details.
Frequently Asked Questions
Why haven't I received my subscription?
Check that you completed “Confirm Payment Details” in the Subscription Confirmation email. Without this step, the subscription will not activate.
Can I cancel anytime?
Yes. Log in, go to Subscriptions, select your subscription and choose Cancel Subscription. You will receive an email when the cancellation is complete.
Who do I contact for help?
Please contact the Shosha Customer Service team for assistance.
Can't cancel your subscription?
Please contact Shosha Customer Support. We can help you within 1–2 days.
